Support & Maintenance WordPress
Website Care

We take care of preventative updates, backups, performance monitoring and your support requests.

STAY UP-TO-DATE
AVOID HEADACHES

Your website plays an important role in your operations, so its health and wellbeing is crucial.

Having an experience technical team to oversee your WordPress website is best practice in 2023. Find a partner you trust to support standard monitoring and maintenance updates, but who also continues to bring you informative updates, new ideas, warning of technology changes and can quickly answer questions and support requests.

We have managed clients WordPress sites as a service since 2012.

Over 10 years, we have refined and optimized this service and continue to embrace new technologies and improvements that make websites more secure.

Maintenance & Security Features:

  • Monthly WordPress core updates
  • Monthly Plugin and theme updates
  • Daily backups
  • Daily malware scans
  • Staging site
  • Uptime monitoring

Support & Management Features:

  • Restoration from backups
  • Training and help for contributors
  • Plugin installation
  • Content updates
  • Advanced warnings of major technology updates
  • Google Search Console monitoring
  • Google Business Profile management
  • Analytics reports

Let’s Build The Right Plan For You

Essential Plan
From $150 CAD monthly

Perfect for small sites with low publishing frequency. Everything that is needed to ensure a safe & healthy performing website.
Advanced Plan
From $350 CAD monthly

Our recommended plan for most websites with unique features and frequent content updates that requires some support.
WooCommerce Plan
From $350 CAD monthly

From basic WooCommerce to extensive customizations and premium plugins, we can help fine-tune the maintenance process.
Premium Plan
From $900 CAD monthly

Large or customized sites require a deep understanding of your functionality. We’ll assess your site and provide an estimate.

Since each WordPress site can be very different, our plans are customized based on your website’s unique makeup. We will craft a plan that suits the level of support that matches your distinct needs.

Maintenance & Support
Frequently Asked Questions

Is support time include in care plans?

All maintenance plans include a minimum of 30 minutes of support each month. This is a small amount of time reserved for questions or a small tweak. Our care plans are all customized and can include ongoing monthly support. Additional support time for content updates, training, or custom development can be added at our hourly rate.

Is hosting include in care plans?

Hosting is not included in any care plan. We firmly believe that it is in our clients best interest to have a dedicated account with their hosting provider which they fully own and control the access to. We are happy to assist with recommending quality hosting providers and will handle all of the technical account details and configuration.

Are plugin costs included?

Any premium plugin licences are your responsibility to manage the account and costs. We understand that you may prefer for us to handle software licenses and we are happy to discuss this option when building your care plan package.

Will I be locked into a long-term contract?

We offer care plans on with monthly or annual commitments. There are cost-savings on annual commitments which is our most popular option.

What details are required to setup support on my website?

We will require access to you WordPress admin dashboard as an Administrator user. We will also requirer access to your hosting account. My may require access to your domain account in some circumstances. This helps us connect to your site in order to install our services offered (i.e., security monitoring, backups, and plugins). We keep your credentials private and will never share these details outside of the team.

We will also request you to share information regarding customized features and plugins where we need to be extra careful before making updates.

Do you guarantee my website won’t get compromised?

We can not guarantee your website protection however we guarantee that we’ll do everything in our power to protect your website from the likes of brute force attacks, hackers, bot attacks and the rest.